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Reviewed: Linux Ubuntu 12.04 — the pipe dream

For years now Linux faithful have touted that year as the year of Linux. With every new version of Linux (called Distros) be it Mint, Ubuntu and others more people get hyped up over what the possibilities are for the platform. I’ll be looking into the latest Ubuntu 12.04 and giving my opinion on the matter.

Ubuntu is a lot of things. Linux is a lot of things. For one thing that everyone can agree on — including the ones that hate Linux — is that it is probably the best server operating system available. The problem with it is that most people want it to become a bigger player in the desktop market. What could be the problem there? Well it’s simple. Linux is the kernel, like Windows NT is the kernel of almost all of the Microsoft Windows builds. Linux is used in almost everything from Android to your fridge.

Where the problem comes in is that the user experience is governed by, mostly the folks at GNU. The creator of Linux, Linus Torvalds stated this on his Google+ page:

I broke down, and upgraded my old aging Fedora install on my desktop. Simply because my old F14 comes with ancient X versions that don’t contain all the fixes to make Intel 3D really work well. And yes, things really do work better on the graphical side.

But with F17 comes gnome3. And I knew I’d have trouble, but also knew that most of the worst crap could be fixed with extensions, and I’d used 3.4 on my laptop enough to know it should be all somewhat usable.

I’m really tired of the f*cking old “just use the keyboard shortcuts” crap. Sure, if you’re a keyboarding person, then gnome3 is a big improvement. But dammit, if you’re like me, and you write using the keyboard, and then use mousing for other operations, gnome3 is just not doing the right thing.

And what irritates me is how the gnome3 fanboys (and more importantly, developers), seem to never acknowledge that different people have different tastes. The whole “we know best” thing is a disease.

I’m really not that odd. I want a few things:

- smaller fonts (especially window decorations)
- sane “start new terminal” without multiple steps from the panel
- auto-hide the panel so that I don’t have to feel “all emo all the time”
- focus-follows-mouse
- the ability to use a few default flags for certain programs

and the fact is that none of the above are “odd” requests, but for some unknown reasons gnome makes these fundamental things really inconvenient and hard to find.

And christ people – stop telling me about gnome-tweak-tool. I know. I mentioned the damn thing in the post, for chissake! Telling me about the tweak tool just shows that you didn’t even bother to read what I wrote.

I have found how to do all of the above things – except for the “flags for favorite applications” – but the fact is, the gnome extensions are not reliable and the UX sucks.

New platforms

This clearly shows the deficiency in this system. Having the kernel managed by one group and the design and implementation by another is just a new way of creating chaos and fragmentation. Another problem is that when you use 12.04 Ubuntu and you want to move to Mint 13 you will be met with a whole new can of worms.

I for one enjoy using new platforms. I have used almost every OS out there (although I won’t say which my favorite in each category is). The Linux platform is too open, too free range to really make a dent in the wild west of the OS market. See what happens when a version of Linux (Android) gets a massive marketshare. You’re met with fragmentation, unhappy customers and huge volumes of malware.

OSX, iOS and Windows all have everything managed under one roof. Features won’t be taken away, the UI stays uniformly the same between versions (depending on gigantic leaps such as Windows 8) and the experience remains somewhat the same. And that is why Linux and the many versions that come with it will never fare well in the consumer space. Because giving the consumer and the distributor the benefit of the doubt will only get you and your platform in trouble.

Linux Ubuntu 12.04, a different perspective

From the get go Ubuntu is quite nice, it boots extremely fast. I took the liberty to run Ubuntu on a USB stick as I always do because it’s ultra-portable. Even with that in mind the system runs fairly smoothly although somewhat lagging in some cases (probably due to the USB). However it is smooth sailing. The UI requires you to get used to it before just jumping in. You’re met with the standard ‘taskbar’ or ‘menu bar’ which changes with each application. On the side you will have your app dock.

From a desktop perspective everything seems to be easy enough to understand. The UI is clean and fresh.

The OS comes with basic apps like Firefox for accessing the web, LibreOffice for Word and Excel documents and an App Store. It also features Ubuntu One, a cloud storage solution built into the OS. Mail is sorted by Thunderbird and there’s also a media app.

After connecting to the internet you’re met with a few hundred (254 to be exact) updates. For a new OS version this is quite astounding. Nevertheless, the system updates start automatically and it does not request any input from the user. So I checked if you had the option to download and install updates manually, but alas there is no such feature or setting anywhere. Under normal circumstances these settings would fall under ‘system settings’, however it’s hidden under the power button menu in the top left corner.

The software center features hundreds of cool and free apps. The store itself is somewhat jarring at best. When you click a category the store breaks from the front end design and lists apps in one single row. I would guess this is only a slight glitch. Installing apps can be frustrating. When I first used the store I was used to the Apple way of doing things: click install and go on with your life. However, certain apps require a two pronged approach. Click ‘use this source’, wait forever and then click install. An App store is supposed to have all the apps just one click away. Not have certain apps there and others available from some other source.

Regardless I downloaded a few apps that I use, like Turpial (Twitter) and Gimp. In regards to most of the Open Source versions of software, a hardcore office man can never get by with the limited functionality of LibreOffice and OpenOffice for example. I’m too attached to Outlook to give it up for some rather odd and lacking open version in the name of supporting Linux.

I took the liberty of installing Minecraft on the system and it went rather frustratingly. Normally under OSX and Windows you see a program you like, click download and install and then you’re done. With a game like Minecraft this whole process shouldn’t take too long, or shouldn’t be too hard to understand. If you’re running a clean install of Windows you need Java, and it redirects you to a site where you download the app and you’re done. Less than 10 minutes and you should be done. Just double click an icon and its running.

A messy buffet

Ubuntu however seems to be out to make this process as difficult as humanly possible. After downloading the Linux compatible version which took a mere 10 seconds, you try to run it and it opens in an archive manager. This is where you lose 80% of the average consumer because what is going on. Well fixing this is a very long and very arduous process, and someone recently told me it was to ensure ‘security’, however this almost seems worse than the UAC imposed in Windows Vista.

This is why Linux and all the hundreds of versions out there will never be suited to any consumer based device because there are too many complicated steps to getting anything done. Yes once you have everything running you might have a better time, but you will spend hours upon hours trying to figure it out against say switching to Mac.

Ubuntu seems like a ‘Download more’ operating system that requires you to download (and sometimes failing at that) more software to do a simple task like listening to an MP3. Yes it’s fast, safe and useful in certain circumstances you will always be met with more roadblocks while going about your day.

Trouble in paradise

If Linux wants to become a viable alternative to operating systems like OSX and Windows they need to fix the main problem, make the OS ready to go from turning it on. Settings need to be in obvious places and they need to make installing new software easier, as it will irritate consumers up the wall.

I for one love using Ubuntu, and for that matter every operating system available, because I love to tinker and explore every nook and cranny until I make it work. But Linux makes things extra difficult.

As for the year of Linux dawning on us? Well that is a pipe dream until someone takes control of this mess. Decide for yourself and download it here.

  • Jvanderb

    Are you actually an idiot or can you just not be bothered to check what you write about? The complicated steps for installing software come about because of the many different places you can source software – the software centre brings these sources together and once you’ve enabled a source you won’t need to again. And yes, for important system changes you need to provide your password. This is to stop my children changing my wifi settings or randomly installing some facebook toolbar.

    Also he UI Torvalds describes is GNOME 3, only one of the available desktops. There are many options, so you won’t like it since choice is a bad thing. Do you also dislike pasta since “there are too many shapes to choose from”? What about candy bars? Freedom of choice and the ability to craft whatever you choose is why serious companies are jumping on Linux big style. I’ve lost count of the times Linux has bailed my friends and family out of trouble because their copy of Windows is borked again.

    By all means have an opinion but please try to make it an informed one in future?

  • Black Beard

    Calm down, bro. Who uses Linux anyway?

  • http://twitter.com/d0dja Roger Hislop

    @jvanderb >Freedom of choice and the ability to craft whatever you choose is why serious companies are jumping on Linux big style.

    Yeah, sure. Big time. The list of serious companies using desktop Linux is endless. Endless.

    Linux is a painful, irritating, unhelpful and generally opaque system ridden with bugs and inconsistencies, beaten only in awfulness by the patronisingly irksome “experts” that provide “support”.

    You being a perfect case study.

  • Sogood

    How many different ways do normal people need to browse their facebook and look at pictures of cats?

    Only basement dwelling virgins care about “freedom of choice” on their computer. Normal people go outside.

  • John Fulton

    I like ubuntu business remix.  It works well for me.  It never occurred to me to add a “game” to my work.  Will businesses want their users to add Minecraft, or other games?   I’m guessing not normally (except for gaming companies) .  So the problems loading a game, are irrelevant to most business users of ubuntu. Is that correct

  • Jon Colt

    My opinion, as a loooong-time Linux user? You’re “spot-on”, as the British say.
    This is not the first time that these exact sentiments have been expressed, and will–no doubt–not be be the last. I have not used Ubuntu since Luke Skywalker went off into la-la-land, and stopped listening to his users. In that regards, might I respectfully suggest that you give Linux another go: this time in the form of Mint 13, with its upgraded Gnome UI (Mate), in order to see how intuitive a Linux distro can be.

    Great article, no matter what the flamethrowers THINK they know.
    Think ‘Artificial Intelligence’ is not possible? Just look at some of the comments.

  • Anonymous

    I believe the original hype was “Year of the Linux desktop” or “Year of Linux on the Desktop”. Linux users have stopped subscribing to this idea and are concentrating on using it and helping others to get up to speed with Linux with distros like Ubuntu and Linux Mint.

    Linux is not “a painful, irritating, unhelpful and generally opaque system ridden with bugs and inconsistencies”. Ubuntu is elegant, sleek, fast, stable and has made huge strides in user-friendliness to the point where many people are adopting it for their everyday use.

    As for the “patronisingly irksome “experts”", they exist as a miniscule minority to the scale of 0.0001%.

    Many of my students are one by one converting to Ubuntu and discovering for themselves the elegance, speed and rock-solid reliability of Linux. Once they learn that installing software is not double-clicking on a downloaded file, it becomes fast and simple.

    It’s just a matter of becoming familiar with how software is installed (here we are talking about Ubuntu or Debian-based distros).

    Frankly, we don’t care anymore about the “coming” of the “Year of the Linux desktop”. We are just enjoying using it and showing to others that they too can, and the myth of the difficulty of using Linux is just that – a myth.

  • http://twitter.com/skarbon Scott Karbon

    a) If you want Minecraft, I’d suggest you use the Software Center.

    b) http://linux.oneandoneis2.org/LNW.htm

    People keep harping on this but they don’t seem to ACTUALLY want less choice. You don’t want less choice – you want to choose something that works like Windows but isn’t Windows, and you want others to choose it too.

    I also think it’s really weird how tech journalists seem to treat it like an ex-lover they never got over. Install Linux, “Linux sucks,” go back to what you had before. Months later, install Linux.

  • http://www.facebook.com/profile.php?id=1316911171 Kilian Klaiber

    “Where the problem comes in is that the user experience is governed by, mostly the folks at GNU. The creator of Linux, Linus Torvalds stated this on his Google+ page:”
    What a load of crap. There are innumerable user interfaces such as KDE, XFCE, LXDE and Gnome. By the way, the UI you tested is called Unity. It is not gnome shell. So the Linus quote was completely off topic.

    “OSX, iOS and Windows all have everything managed under one roof. Features won’t be taken away, the UI stays uniformly the same between versions (depending on gigantic leaps such as Windows 8) and the experience remains somewhat the same”

    Oh yeah, let’s see what happens when Windows 8 hits the stores. No features taken away? What about the start button? The experience remains the same? Crap!

    So what’s wrong with the Unity user interface? Hmmm,  open office!? But, that’s not unity? What else? Well actually, you cannot point to anything!

    “…a hardcore office man can never get by with the limited functionality of LibreOffice and OpenOffice for example. I’m too attached to Outlook to give it up for some rather odd and lacking open version in the name of supporting Linux.”

    Incredible. Please tell the uninformed public, which essential features are missing from libreOffice?

    “With a game like Minecraft this whole process shouldn’t take too long, or shouldn’t be too hard to understand.”

    Go into the software centre, choose the game you like and hit install. It doesn’t get easier than this.

    “If you’re running a clean install of Windows you need Java, and it redirects you to a site where you download the app and you’re done.”

    How stupid! These data dependencies are automatically resolved by the software centre. In linux, you won’t even have to bother surfing the internet for libraries. But then, Linux is probably too simple for the normal non-geek. Therefore, it is never going to be popular.

  • Pingback: Links 14/6/2012: Linux 3.5 RC2 is Out, Linus Gets Award | Techrights

  • http://profiles.google.com/gbatmarx greg batmarx

    Who uses Linux? Millions and every day tens of thousands new users adopt it.

    Personally I prefer the Linux/KDE. By far the most customizable, functional and pretty GUI of every OS. It has things that in the closed windows world are pure science fiction. (Workspaces and activities each with its own set of widgets and wallpapers, tabbed apps, semantic functionality and so may other stuff…)I pity the windows user. They for something they are not allowed to own or share that is so much inferior than than the free and open alternative…

  • Mike

    Basement Dwelling Virgins..hahahaha look numb-job i use linux care about how it looks go outside and probably get more P***y in one week than you will in a year. I’m so sick of people like you who are nothing but puppets!!

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